This policy explains what personal data Helpy collects, why we use it, and how to exercise your rights. For any privacy request, contact hello@helpy.az.
1. Data controller
Helpy (Intryl network) is the controller of personal data described here. For privacy, data rights, and cookie requests contact: hello@helpy.az
2. Scope
This policy covers data collected through www.helpy.az, ai.helpy.az, contact and venture forms, newsletter sign-ups, learning registration/onboarding, and Helpy Classroom.
3. Categories of data we collect
• Contact & venture forms: name, email, phone, company/project, pitch, links (website, demo, LinkedIn, GitHub), category, traction, and consent records.
• Newsletter: email and subscription source.
• Learning profile: topic, age band, knowledge level, goals, availability, catalog/custom topic keys, onboarding answers.
• Classroom: AI chat content, lesson steps, session metadata, technical logs.
• Technical: IP address, browser/device data, cookies and similar identifiers (depending on your consent).
4. Purposes & legal bases
We process data to respond to enquiries, review venture submissions manually, deliver personalised learning, operate accounts and authentication, maintain security (including abuse prevention), meet legal obligations, and improve our services. Where consent is required (e.g. newsletter or non-essential cookies), we ask separately.
5. AI & third-party processing
Classroom features and custom topic validation may use Google Gemini or other AI APIs; only content needed to provide the service is transmitted. Providers process data under their own policies and our agreements.
6. Cookies & consent
Strictly necessary cookies run the Site. Functional and analytics cookies activate only after you choose Accept or customise preferences in the cookie banner or «Cookie settings». You may change your choice at any time.
7. Email
Transactional email (sign-in links, password reset, confirmations, internal notifications) is sent via Resend or an equivalent provider. If email is not configured, some messages may be logged operationally only.
8. Retention & security
Business and venture enquiries are kept for as long as needed for the purpose, then deleted or anonymised. Learning and Classroom data may be retained while your profile or account is active or as required by law. We apply technical and organisational safeguards; no system is 100% secure.
9. Sharing
We do not sell your personal data. Trusted subprocessors (hosting, email, AI, analytics) receive data only to operate the service. We may disclose information when required by law or to protect rights and safety.
10. International transfers
Subprocessors may be located in the EU, US, or other regions; transfers rely on appropriate safeguards where required.
11. Your rights
You may request access, correction, deletion, restriction, or object to processing by emailing hello@helpy.az. We respond as promptly as practicable. You may have the right to lodge a complaint with a supervisory authority.
12. Children
We do not knowingly collect data from children under 13 without clear parental or guardian consent.
13. Venture & contact submissions
Forms do not guarantee investment, pricing, or engagement; data is used for confidential manual review only.
14. Changes
We may update this policy; the «last updated» date on the Site reflects the current version.
15. Contact
All privacy enquiries: hello@helpy.az